Shipping & Refund Policy

Shipping

WE ONLY SELL DIGITAL DOWNLOAD PRODUCTS ON OUR WEBSITE. NO PHYSICAL ITEMS WILL BE SHIPPED AND DELIVERED.

All of the items we sell on our website are digital download products. This means NO physical item will be shipped and delivered. After purchasing you will receive an email link within 10-15 minutes after purchasing. This email will include a link that will allow you to download your purchased item(s). Sometimes this email can end up in your spam/junk folder so please check there if you do not see your email within 30 minutes. If you have any issues with your order, please feel free to contact us at jalina.art@gmail.com and we will be more than happy to assist you. Please include your full name and order number in the email.

Return Policy

Due to the nature of digital items, no refunds or exchanges are possible. Please carefully read the description and select your options carefully. We do our best to describe our products as accurately as possible. Please contact us if you have any problems or questions.

Cancellation

Your purchased items are available right after your payment completed, we do NOT accept cancellations. Prior to purchasing, please ensure you have read the description clearly, and agree to the purchase price.